This privacy policy defines the rules for the processing of personal data obtained by the Internet Service located at the address (referred to as the "Service").

All personal data we collect and store are in accordance with the provisions of the Regulation of the European Parliament and the Council (EU) 2016/679 of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as "GDPR") and the Act of July 18, 2002, on providing services by electronic means.

Data Controller

The data controller of personal data is GAMESCAPE Spółka z ograniczoną odpowiedzialnością based in Krakow, Kościuszki St. 74, 30-114 Krakow, KRS 0000666086, NIP 6751584536; Contact details of the Administrator: email:; phone: +48 789 315 401.

Personal Data

Users' personal data are collected in the case of their use of services provided through the Service. The following data are collected:

  1. first name;
  2. last name;
  3. email address;
  4. phone number;

During the use of the Service, additional information is automatically collected, such as: the IP address assigned to the User's computer or the external IP address of the Internet provider, domain name, browser type, access time, type of operating system.

Users may also collect so-called navigation data, including the links and references they decide to click on or other actions they undertake in the Service.

Use of Data

In the case of the User using services provided electronically, their personal data will be used to the extent necessary to carry out the reservation, execute the contract, technically administer the website, provide individual support, and for marketing and providing the newsletter service.

The User provides their personal data voluntarily, but they are necessary primarily for:

1. zawarcia z nim umowy oraz obsługi i realizacji rezerwacji (podstawa prawna art. 6 ust. 1 lit. b) RODO) – przez czas trwania zawartej umowy i rozliczeń po jej zakończeniu;
2. wypełnienia ciążących na Administratorze obowiązków prawnych (podstawa prawna art. 6 ust. 1 lit. c) RODO), w tym:

- issuing and storing a named sales document (invoice, receipt) – for the period in which the regulations require us to store tax documents,

- servicing and executing any complaints – until the end of the warranty period for conformity of goods with the contract or warranty on the services provided;

3. realizacji uzasadnionych interesów Administratora (podstawa prawna art. 6 ust. 1 lit. f) RODO), tj.:

- conducting direct marketing – until an objection to the processing of personal data is raised;

- selection of services for customers, optimization of products or services based on customer feedback, optimization of service processes based on the course of reservation handling (analytical purpose);

- researching customer satisfaction and determining the quality of service;

- creating statistics and analyses for internal use – for the period during which your data is stored for other purposes indicated in this privacy policy.

In the above-mentioned purposes (except for "contract execution/reservation execution" and "fulfillment of legal obligations"), we will perform profiling, i.e., automated analysis of the User's data and developing predictions about their preferences or future behaviors (e.g., in the case of marketing profiling, we will adjust advertising messages to needs and preferences).

In cases where the User consents to the processing of their data, the content of this consent will include the purpose for which we will process these data.

Providing personal data by the User is voluntary but necessary to make a reservation, purchase a ticket, subscribe to the newsletter, or simply contact us, etc.

Data Recipients

We may transfer Users' data to other companies we cooperate with, i.e.: payment operators, hosting companies that store our data on their servers, providers and partners in providing services related to marketing and advertising, law firms, accounting firms.

The above processing may also result in data being transferred to data recipients outside the European Union. We strive to ensure that data transfers are carried out in this respect in accordance with the principles of the so-called Privacy Shield ( or based on the so-called Standard Contractual Clauses of the European Commission (

Cookies Mechanism, IP Address

The Service uses small files called cookies. They are saved through the Service on the User's computer if the web browser allows it. A cookie file usually contains the domain name from which it comes, its "expiration time," and an individual, randomly selected number identifying this file. Information collected using this type of file helps customize the services offered by the Service to individual preferences and real needs of people visiting the Service. It also allows the development of general statistics of visits to the presented information on the Service.

The Service uses two types of cookie files:

- session cookies: after the end of a given browser session or turning off the computer, the stored information is deleted from the device's memory. The session cookie mechanism does not allow any personal data or any confidential information to be downloaded from the computer;

- permanent cookies: are stored on the hard drive of the User's computer and remain there until they are deleted. The permanent cookies mechanism, sent by the Service, allows data storage only with your consent (expressed, for example, by selecting the "remember me" option when logging in). In no other case are these files permanently saved.

The Service uses external cookies for the purpose of: a) collecting statistical data through analytical tools Google Analytics (external cookie administrator: Google Inc based in the USA); b) promoting the Service through the social networking site (external cookie administrator: Facebook Inc based in the USA or Facebook Ireland based in Ireland); c) presenting multimedia content on the Service's web pages, which are downloaded from an external internet service (external cookie administrator: Google Inc based in the USA); d) enabling the User to provide an email address intended for sending commercial information via the MailChimp tool (external cookie administrator: Rocket Science Group LLC based in the USA).

If the User has a profile in one of the social networking sites, but does not want the operator of the service to collect data about him through our website and possibly link it with other stored data, before visiting other websites, please completely log out of the given social networking site and possibly delete the appropriate cookie files.

The cookie mechanism is safe for computers of Users of the Service. In this way, it is not possible for viruses or other unwanted or malicious software to get into Users' computers. Nevertheless, in their browsers, Users have the possibility to limit or disable access of cookie files to computers. In case of using this option, the use of the Service will be possible, apart from functions that by their nature require cookies.

Below we present how you can change the settings of popular web browsers in terms of using cookie files:

browser Internet Explorer

browser Mozilla Firefox

browser Chrome

browser Safari

browser Opera

The Service may collect IP addresses of Users. An IP address is a number assigned to the User's computer of the Service by the internet service provider. The IP number allows access to the Internet. In most cases, it is assigned to the computer dynamically, i.e., it changes each time it connects to the Internet and is therefore commonly treated as non-personal identifying information. The IP address is used by the Service when diagnosing technical problems with the server, creating statistical analyses (e.g., determining from which regions we record the most visits), as useful information in administering and improving the Service, and for security purposes and possible identification of server-burdening, unwanted automatic programs for browsing the Service's content.

The Service contains links and references to other websites, but the administrators of these services are responsible for the privacy protection rules applicable there. For this reason, we encourage you to familiarize yourself with the adopted privacy policy after transitioning through the Service to a website managed by another administrator. We use social plugins from the following social networking sites:

  1. Facebook Inc. (, 1601 Willow Road, Menlo Park, CA 94025, USA);
  2. Twitter Inc. (1355 Market Street, San Francisco, California, USA);
  3. Pinterest Inc. (, 651 Brannan Street, San Francisco, CA 94103, USA);
  4. LinkedIn Corp. (, 222 Second Street, San Francisco, USA);
  5. Google Ireland Limited (, Gordon House, Barrow Street Dublin 4

Rights of the User of the Service

The User of the Service, whose data is processed in the Service, has the right to:

  • access their personal data and receive their copies,
  • correct their personal data if they are untrue, and supplement them if they are incomplete,
  • completely delete their personal data (the right to be forgotten),
  • limit the processing of their data,
  • object to the processing of their data for analytical and statistical purposes,
  • submit a complaint to the President of the Office for Personal Data Protection if they believe that the processing of their data violates the provisions of the GDPR or the provisions of the personal data protection act.

Changes to the Privacy Policy

We reserve the right to make changes to the privacy policy, which we will of course inform you about. Any additional questions related to the privacy policy should be directed to the email:

Last modification date: January 29, 2023.